Privacy Policy

Last updated: 16 July 2026

Hikari Press (a trading name of Consult IB Ltd, Company No. 10231314, registered in England and Wales, registered office Tagus House, 9 Ocean Way, Southampton, SO14 3TJ is committed to protecting your privacy. This policy explains what personal data we collect when you use this website, why, and what rights you have over it.

For the purposes of UK GDPR, Consult IB Ltd is the “data controller.”

1. What we collect

Depending on how you use the site, we may collect:

  • Order and contact information: name, delivery address, billing address, email address, phone number (where provided)
  • Payment information: processed directly by Square, our payment provider — we do not see or store your full card details
  • Account information: if you create an account, your name, email, and order history
  • Communications: anything you send us via email or contact forms

2. How we use it

We use your personal data to:

  • Process and fulfil your orders, including passing delivery details to our print-on-demand supplier (IngramSpark) and payment details to Square
  • Communicate with you about your order (confirmations, delivery updates, issues)
  • Respond to enquiries and customer service requests
  • Meet our legal obligations (e.g. tax and accounting records)
  • With your consent, send occasional updates about new titles (you can opt out at any time)

3. Our legal basis for processing

  • Contract: processing needed to fulfil your order (name, address, payment routing)
  • Legal obligation: retaining transaction records for tax purposes
  • Consent: marketing communications, non-essential cookies
  • Legitimate interests: basic site analytics and fraud prevention, balanced against your privacy rights

4. Who we share it with

We share personal data only where necessary:

  • Square — to process payment
  • IngramSpark — to print and dispatch your book order
  • HMRC and our accountant — where required for tax and accounting purposes
  • WordPress/WooCommerce hosting providers — to operate the website itself

We do not sell your personal data to third parties, and we do not share it for third-party marketing purposes.

5. How long we keep it

We keep order and transaction records for as long as required by UK tax law (currently 6 years). Marketing consent and contact data are kept until you unsubscribe or ask us to delete them, whichever is sooner.

6. Cookies

This site uses cookies necessary for it to function (e.g. shopping cart, checkout via Square) and, where enabled, analytics cookies to understand site usage. You can control or disable non-essential cookies via your browser settings or any cookie banner shown on the site.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data (subject to our legal retention obligations)
  • Object to or restrict certain processing
  • Withdraw consent for marketing at any time
  • Data portability, where technically feasible
  • Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we’ve mishandled your data

To exercise any of these rights, contact us at info@hikaripress.co.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal data. Payment data is handled entirely by Square and is never stored on our own systems.

9. Children

This website and our products are not directed at children, and we do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time. The version published on this page is the current one. Please check back periodically.

11. Contact us

Questions or requests about this policy or your personal data should be sent to info@hikaripress.co.uk.

Hikari Press is a trading name of Consult IB Ltd (Company No. 10231314), registered in England and Wales.